Let's choose the best solution together
We offer a proven method of cooperation that will allow you to launch the programme efficiently in your company. You will reap the benefits of new solution in a short period of time and with minimal expenditure.
We study the needs
Whatever your reasons for coming to us, we talk and meet to achieve the most important goal. To get to know your individual needs:
You are opening a new company and are looking for a software for accounting, payroll or sales- Your company is growing and you are looking for another system to manage your business
- You cannot get enough help and support in your day-to-day work from your current software provider and you want to change this state of affairs.
Showcasing our capabilities
To meet identified needs, we use the entire range of products and services on offer, in particular:
- Multi-module system for the management of small and medium-sized enterprises
- A wide range of implementation, training and maintenance services
- Free telephone and e-mail support and software updates to adapt the system to legal changes, including the Single Audit File (JPK)
We help you to choose a solution
Once we know your needs and know that we can help you, together we determine how best to do so:
- We determine the optimum software configuration
- We determine the package of services necessary for a smooth start-up
- We show how we will work together to successfully implement the software in your company.
We implement the chosen solution
Once we know how to meet your individual needs, we prepare a final offer, including the programme configuration, the selected scope of services necessary to implement the system and train the users, the work schedule and the costs. If we have convinced you that it is worth cooperating with us, we begin the implementation phase of the entire solution:
- Your Account Manager coordinates all the networking activities
- We agree with you the necessary organisational and technical details of the implementation and training work
- We install, configure and parameterise the programme and carry out all the necessary implementation and training activities to make the programme ready for use in your company
You are in our care
Once the RAKS software is up and running in your company, we continue to be ready to provide the help you need. We all work to ensure that both our programme and our help and support meet your expectations. Our team members have a great deal of expertise and experience in working with Users and are their true advisors on all important issues:
- Your Account Manager continues to provide help and advice on all matters relating to our cooperation
- Our User Support Department will answer any questions or queries you may have concerning the ongoing use of the programme, whether you contact us by telephone or e-mail.
- Our Customer Service Department will assist you with all questions regarding your licensing system and will remind you annually of the next update purchase date to ensure that your system is constantly compliant with current legislation.
